Report a bug
Something broke, looked wrong or gave a strange result. The email opens with a few questions that help us fix it fast.
Report a bugFeedback
Tell us what to fix and what to build.
Found a bug, wish something worked differently, or have an idea for the next release? We read every message. Reports and ideas from producers decide what goes into the next version of MasterScope, Liminal and Meter.
Suggest a feature
An idea for MasterScope, Liminal or Meter, or a new tool you wish existed for finishing your music.
Suggest a featureAsk a question
Not sure how something works, or what a reading means for your track? Ask away.
Ask a questionThe buttons open your email app with the details filled in. No email app? Write to masterscope@gwstudio.com.au.
Before you report a bug
- Check you have the latest version. The current version is 1.1.0; Liminal shows its version in the About box (the ⓘ button), and every installer has the version in its file name. Downloads are on the Liminal and Meter pages.
- Look in the troubleshooting section of the Liminal guide: it covers plug-ins that don't show up, the install warnings on Windows and Mac, and Open in MasterScope.
- Attach what you can. A screenshot, or the report Liminal saved in Documents › MasterScope, helps us see exactly what you saw. Your audio is never needed.
What happens next
We reply as soon as we can. Fixes and new features arrive in new versions: see What's new for each release. Your email address is only used to reply to you.